Terms of Service

1. Acceptance of Terms

By accessing or using ConvoCX, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our service.

2. Description of Service

ConvoCX provides a unified messaging inbox that allows businesses to manage customer conversations across multiple channels, including but not limited to WhatsApp, Telegram, Facebook, Instagram, email, SMS, web chat, and voice.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to use ConvoCX for any unlawful purpose, to send spam or unsolicited messages, to distribute harmful content, or to interfere with the security or availability of the service. We reserve the right to suspend accounts that violate these rules.

5. Payment and Billing

Paid plans are billed according to the pricing published on our website. Payments are processed through secure third-party providers. You are responsible for all charges incurred under your account.

6. Limitation of Liability

ConvoCX is provided "as is" without warranties of any kind. In no event shall ConvoCX be liable for any indirect, incidental, or consequential damages arising from your use of the service.

7. Changes to These Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the revised terms.

8. Contact

If you have any questions about these Terms of Service, please contact us at [email protected].