Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and business details when you register for an account. We also collect information generated through your use of the service, including message metadata and channel connections.

2. How We Use Information

We use the information we collect to provide, maintain, and improve ConvoCX, to process payments, to communicate with you, and to ensure the security and reliability of the service.

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate the platform, such as hosting providers and payment processors, and only when required by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. Contact us at [email protected] to exercise these rights.

6. Cookies and Tracking

ConvoCX may use cookies and similar technologies to operate the service, remember preferences, and analyze usage. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].