Unified Inbox
Twitter, Facebook, Instagram, WhatsApp, Telegram, and email — all channels in a single view. No more tab switching.
Every conversation, one inbox
WhatsApp, Telegram, email, and social messages — all in one place. No training required.
SJ
Sarah Johnson
Type a message...
Channels
All your channels. One inbox.
Connect 12+ messaging channels and manage every conversation from a single dashboard.
WhatsApp
Telegram
Facebook
Instagram
Email
LINE
X (Twitter)
SMS
Web Chat
Voice
TikTok
API
Features
Everything you need to manage conversations
From solo founders to growing teams — ConvoCX scales with you.
Team Collaboration
Assign conversations, leave internal notes, and resolve tickets together. Keep everyone on the same page.
Contact CRM
Build rich customer profiles automatically. Track conversation history, notes, and preferences across channels.
Smart Automation
Auto-route conversations, apply tags, and use canned responses to handle common queries instantly.
Real-time Reports
Track response times, conversation volumes, and team performance with beautiful dashboards.
Knowledge Base
Create and organize help articles. Link them in replies to resolve issues faster without repeating yourself.
Multi-currency Billing
Pay in Naira via Paystack or Dollars via Paddle. Flexible payment options for African and global teams.
SLA Management
Set response-time targets per channel. Never miss a customer commitment with automated SLA tracking.
Pricing
Simple, transparent pricing
Start free, upgrade when you need more. No hidden fees.
Starter
Free
One channel, one user. Perfect for getting started.
Start Free- Unified inbox
- Web & mobile access
Most Popular
Growth
₦45,000/mo
For growing teams. More channels, analytics, and canned responses.
Start Free Trial- Everything in Starter
- 5 channels
- Analytics dashboard
- Canned responses
- Up to 5 users
Business
₦150,000/mo
For teams that need unlimited scale and white-label branding.
Start Free Trial- Everything in Growth
- Unlimited channels
- Custom branding
- API access
- Priority support
- Unlimited users
All plans include a 14-day free trial. View full pricing details →
Blog
Latest from ConvoCX
Tips, product updates, and insights from the ConvoCX team.
How to Reduce Customer Response Time by 60%
Learn the strategies top support teams use to cut response times while maintaining quality.
Introducing WhatsApp Business API Integration
Connect your WhatsApp Business account directly to ConvoCX and manage conversations at scale.
Why African Businesses Need Unified Inboxes
Customer communication in Africa spans multiple channels. Here's how unified inboxes create competitive advantage.
FAQ
Frequently asked questions
Everything you need to know before getting started.
What channels does ConvoCX support?
ConvoCX supports WhatsApp, Telegram, Facebook, Instagram, X (Twitter), Email, SMS, Web Chat, Voice, TikTok, LINE, and API integrations.
Is there a free plan?
Yes. The Starter plan is free for one user and one channel, with full access to the unified inbox and mobile apps.
Can I pay in Naira?
Absolutely. Growth and Business plans are billed in Nigerian Naira via Paystack.
Do you offer a free trial?
All paid plans include a 14-day free trial. No credit card required to start.
Contact
Get in Touch
Have a question or need help? We'd love to hear from you.
Location
Lagos, Nigeria
Response time — We typically respond within a few hours during business days.
Ready to unify your inbox?
Join teams who use ConvoCX to manage customer conversations across every channel.
Get Started Free